New Mental Health Support Services Available and an Opportunity to Share your Views on how Mental Health Support Services can be Improved 

Response is working on behalf of Avon and Wiltshire Mental Health Partnership NHS Trust and BaNES, Swindon and Wiltshire Clinical Commissioning Group (CCG) to complete a project identifying opportunities to improve mental health support services and support the work around hospital admission avoidance and facilitating early discharge.

The year-long initiative has three strands: 

1. Housing and Community Support Workers will work within the acute in-patient ward teams in Salisbury, Swindon and Devizes. They will support patients with housing issues and increase access to community support services, ready for when they are discharged from hospital. St Mungos deliver a similar service in BaNES.
2. A mental health support service called the Mental Wealth Academy is now available for young people aged 16-25 with mild to moderate mental health and well-being difficulties. Young people can refer themselves or be referred if they have given their consent by a parent/ carer or someone working with them. Referrals can be made by clicking here
3. A service review is underway to identify opportunities to strengthen mental health support services through reviewing data and gathering feedback from service providers, health and social care partners, third sector organisations and people with lived experience of mental health challenges and their carers. Over the next few months, interviews, surveys and focus groups will be conducted to help determine what works well and areas for improvement. 

Please complete a short online survey if you are aged over the age of 16 and have experience of mental health support services in BSW, a member of staff working in or with these services, a carer, friend, family member or supporter of someone who has used mental health support services. All replies will be anonymised and confidential. Please click here to give your feedback.

Please share this survey with others. We will also be holding one to one interviews with people and focus groups. Please get in touch with us using the details below if you would prefer to share information in this way or need any further information or support to share your views. 

For any further details on the work currently underway, please email liane.low@response.org.uk

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