Rights and Responsibilities
What are my rights as a tenant?
What are my responsibilities as a tenant?
It is your responsibility to pay the rent, to follow house rules such as not letting others live in your home without Response's consent, to respect the property and its contents and to not engage in Anti-Social Behaviour.
If you wish to leave a Response property we ask that you give us at least four weeks notice and allow us to inspect the property before the end of the four weeks.
When you move out you just have to return your key, make sure your home is left in a good condition and remember to take any personal possessions with you.
Our Zero-tolerance of Anti-Social Behaviour
At Response, we take anti-social behaviour (ASB) seriously and have a zero-tolerance policy towards it. We understand that ASB can cause distress and harm to individuals and communities, and we are committed to tackling it effectively.
If you experience ASB, you can report it to us via our online ASB report form or by calling our ASB hotline. Our experienced team will investigate the matter promptly and will work with you to find a solution that suits your needs.
We take a collaborative approach to dealing with ASB, and we work closely with other agencies and partners, such as the police, local councils, and community groups. This partnership working ensures that we can provide you with the best possible support and advice.
How does paying rent work?
- Direct Debit
- Third Part Deductions (Housing Benefits)
- Bank Transfer
What support is available if you're struggling to pay rent?
If you want more advice on managing your money, see the below websites.