Caring
The human connections we build with each other help us to provide compassionate and individualised support. Caring involves prioritising the wellbeing, growth and satisfaction of people associated with Response, including colleagues, individuals we support, carers, partners, and the community. We foster a culture of empathy, kindness, and genuine concern for the welfare of others.
Behaviours include:
- Demonstrates a non-judgmental and respectful attitude towards others.
- Displays an inclusive approach.
- Shows consideration and compassion towards others.
- Actively listens to the views and opinions of others.
- Is considerate to the needs and concerns of their peers.
- Engages with others, giving encouragement and showing appreciation.
- Is approachable, informal, and non-confrontational.
Safe
Fostering an environment where everyone feels secure and able to be themselves. All individuals connected with Response need to feel Safe, both physically and psychologically. We do this by providing protection, minimising risks, and promoting wellbeing. It is everyone’s responsibility to ensure they are implementing and following measures that contribute to a safer environment for all.
Behaviours include:
- Upholds the safety of others at all times.
- Always displays and works with integrity.
- Upholds the principles of confidentiality.
- Recognises own limitations and works within the boundaries of the role, seeking help when needed.
- Actively reinforces and upholds a culture of behavioural safety at all times.
- Consistently honest and open with colleagues and individuals we support.
- Adapts a sensible and systematic approach to understand and overcome adversity.
- Displays attributes of reliability, accuracy, consistency, and quality.
Creative
Encouraging and celebrating innovative solutions, acknowledging experimentation is part of the creative process. Being Creative enables an environment that encourages and celebrates innovation, originality and imaginative thinking to drive growth, problem solving and a competitive edge. The ability to explore new ideas and approaches in the face of setbacks instils a culture where we can learn from failures and build resilience.
Behaviours include:
- Is emotionally resilient and remains calm under pressure.
- Shows curiosity and encourages opportunity for new ideas and proposals.
- Easily adapts and connects with others, establishing effective relationships.
- Is enthusiastic and displays willingness to get involved and engage others.
- Can communicate with impact, passion, and enthusiasm.
- Displays high levels of emotional competence.
- Takes a flexible and optimistic approach.
Aspirational
Inspiring everyone to believe in themselves and achieve their personal goals. Being Aspirational signifies setting ambitious goals and striving for continuous improvement, growth, and a self belief. We encourage individuals to constantly evolve, learn and collaborate with others to achieve their own personal goals alongside the mission and goals of Response.
Behaviours include:
- Is accountable and takes ownership of their actions.
- Always thrives to empower and encourage those around them.
- Driven to achieve goals and complete tasks with an organised hands-on approach.
- Displays high levels of determination, drive, and persistence.
- Decisive in the decision-making process.
- Proactive in driving forward change by constructively challenging current processes with the intention of bringing meaningful change and innovation.
- Manages wellbeing with healthy coping mechanisms.
