If it's an emergency or you need urgent help
If your or someone else’s life is at risk then please call 999.
A mental health emergency should be treated like a physical health emergency.
If you need urgent help you can call the NHS for immediate expert advice by dialling 111 or requesting an urgent GP appointment.
Alternatively, you could use the 24-hour phone call, email, video call and chat services listed below.
24-hour mental health support open to everyone
Online support from NHS 111
If you think you need medical help right now, the NHS’s 111 online service can help and direct you to the right service for support.
Samaritans
Whatever you’re going through, you can speak to the Samaritans for support 24 hours a day.
- Call: 116 123
- Online chat
Shout
You can text Shout for free and confidential mental health support 24 hours a day.
- Text: 85258
- Shout
Tellmi
Tellmi is a digital mental health app for anyone to talk about absolutely anything, anonymously, in a safe and moderated environment.
Local mental health support in Oxfordshire, Berkshire and Buckinghamshire
Oxfordshire Mind
Oxfordshire Mind are a local mental health charity offering a confidential Information Service to answer your questions about mental health, as well as local support services within Oxfordshire.
Oxfordshire Safe Haven
Call Oxfordshire Safe Haven if you are 18 years or older and are experiencing a mental health crisis. With centres in Oxford and Banbury, please call them to access support, 7 days a week.
- Call: 01865 903037
- Oxfordshire Safe Haven
Berkshire Mind
Berkshire Mind are a local charity providing support across Berkshire. They have compiled a list of local services and support.
Buckinghamshire Mind
Buckinghamshire Mind are a local charity providing support across Buckinghamshire and East Berkshire. They have compiled a list of local services and support.
Support for young people
Childline
You can contact Childline about anything, and speak to a Childline counsellor.
- Call: 0800 1111
- Online support from Childline
Young Minds
Young Minds provides a wealth of online information for young people.
The Mix
The Mix provide support for under 25s in the UK, including a text service and online support.
- Text: 85258
- Online support from The Mix
Papyrus
Papyrus have a 24/7 helpline for children and young people under the age of 35 who are experiencing thoughts of suicide, and for anyone concerned about a young person.
- Call Hopeline247: 0800 068 41 41
- Online support from Papyrus
Practical and specialist help and support
If you’re struggling with a financial, benefits or housing issue, the following organisations can provide support.
Citizens Advice can help with a whole range of issues and provide advice on: benefits, work, money and debt, legal issues, immigration and more.
Shelter’s advisers can support you if you are homeless, have nowhere to stay tonight or are worried about losing your home.
- Call: 0808 800 4444
- Shelter
If you have a query about Universal Credit, you can contact their helpline or contact them via your online account.
- Call: 0800 328 5644
- Universal Credit
Support with addiction
There are many specialist charities and support networks out there who can provide support if you are struggling with an addiction.
AA provide meetings across the country where you can find support, or you can contact them by phone or email.
- Call: 0800 917 7650
- Email: help@aamail.org
- Find a meeting
Gamble Aware provides advice and support for any worries about gambling.
Call: 0808 8020 133
Live chat and further information available via their website.
Turning Point offer confidential support on a whole range of issues, including drugs and alcohol, learning difficulties and mental health.