CQC Registered Care
Iris Hayter House
Iris Hayter House is Response's Residential Care home, registered by the Care Quality Commission (CQC) to provide Care for Adults diagnosed with serious mental health challenges and complex health needs, in a nurturing and person-centred environment.
Being CQC registered means that the Care Home has met the rigorous standards set by the Care Quality Commission, a UK government agency responsible for regulating and inspecting health and social care services. This ensures that the Care Home provides safe and high-quality care to the people we support, that the house is well-maintained, and that staff are appropriately trained. This registration also means that the CQC regularly inspects the Care Home to ensure that it is continuing to meet these standards.
Service Information
Aim of service:
Iris Hayter House assists individuals with personal care, daily activities, medication management, and crisis intervention. The program also encourages community engagement and socialisation, promoting the well-being and self-sufficiency of the residents.
Staffing:
Our caring staff are led by a Registered Manager and senior support staff to ensure high-quality care. Staff are trained to assist with personal care, daily activities, medication management, and crisis intervention. The program also encourages community engagement and socialisation, promoting the well-being and self-sufficiency of the residents.
With a total of 19 staff, with a minimum of two staff members on shift at once. Our team at Iris Hayter House is the heart of our service. Trained professionals are available 24/7, bringing both expertise and a deep understanding of residents’ needs. Their compassionate approach ensures each individual is treated with respect, dignity, and kindness.
We also take pride in our low staff turnover rates, allowing residents to build strong, trusting relationships with the people who support them. This continuity of care fosters a stable and comforting environment where residents feel safe and valued.
Meet Jeanette
Jeanette has dedicated over 20 years to making a difference as a support worker at Iris Hayter House. Her commitment and compassion have been instrumental in fostering a supportive environment for residents. Colleagues and residents alike commend Jeanette for her unwavering dedication and the positive impact she brings to the community.
Capacity & Description:
Iris Hayter House offers ten single bedrooms and one double bedroom, each with a private wash basin, fitted wardrobe, and garden-facing French doors. Residents share a cosy sitting room, dining room, and activities room.
CQC Rating
In April 2021, Iris Hayter House, one of our South Oxford Care and Support Patch services, had a CQC inspection. A summary of the report can be found here.
Service Rating
Take a look at how Iris Hayter House residents, carers, families and friends rated the service.
Of surveyed residents rated our service highly
Of surveyed residents would recommend Iris Hayter House
Of carers, families and friends expressed satisfaction with the care provided at Iris Hayter House.
Referrals Process:
To apply for residential care at Iris Hayter House, please contact referrals@response.org.uk and we will connect you with the appropriate service manager who can help you with your application.
