Iris Hayter House is Response’s residential care home, registered by the Care Quality Commission (CQC) to provide care for adults diagnosed with serious mental health challenges and complex health needs, in a nurturing and person-centred environment.
Being CQC registered means that the care home has met the rigorous standards set by the Care Quality Commission, a UK government agency responsible for regulating and inspecting health and social care services. This ensures that the care home provides safe and high-quality care to the people we support, that the house is well-maintained, and that staff are appropriately trained. This registration also means that the CQC regularly inspects the care home to ensure that it is continuing to meet these standards.
Service information
Iris Hayter House assists individuals with personal care, daily activities, medication management, and crisis intervention. The program also encourages community engagement and socialisation, promoting the well-being and self-sufficiency of the residents.
Residents enjoy creative workshops, local outings, and social events that promote confidence and independence.
Activities include:
- bingo and pub lunches
- cinema visits
- arts and crafts at home
- in-house music groups
- garden games
- creative writing
- activities outside the project, such as day trips, seaside days and theatre trips.
Support includes:
- personal care support
- support with medication management
- assistance with nutrition and hydration, including meal preparation and dietary support
- 24-hour support and supervision to ensure safety and wellbeing
- individualised care plans tailored to each resident’s needs, preferences, and goals
- support with mobility, including use of equipment where required
- encouragement to take part in meaningful activities and social engagement
- emotional support and promotion of mental health and wellbeing
- access to healthcare professionals, including GPs, nurses, and other specialists
- safeguarding and risk management to ensure a safe and supportive environment.
Iris Hayter House offers ten single bedrooms and one double bedroom, each with a private wash basin, fitted wardrobe, and garden-facing French doors. Residents share a cosy sitting room, dining room, and activities room.
Our caring staff are led by a Registered Manager and senior support staff to ensure high-quality care. Staff are trained to assist with personal care, daily activities, medication management, and crisis intervention. The program also encourages community engagement and socialisation, promoting the well-being and self-sufficiency of the residents.
With a total of 19 staff, with a minimum of two staff members on shift at once. Our team at Iris Hayter House is the heart of our service. Trained professionals are available 24/7, bringing both expertise and a deep understanding of residents’ needs. Their compassionate approach ensures each individual is treated with respect, dignity, and kindness.
Referrals process
To apply for residential care at Iris Hayter House, please contact referrals@response.org.uk and we will connect you with the appropriate service manager who can help you with your application.
Anthony's journey at Iris Hayter House
"I love living at Iris Hayter House. I enjoy going clothes shopping and visiting the cinema with my support workers."
Anthony
FAQs
Iris Hayter House is a care home that offers long-term, CQC registered support to adults and older adults with serious mental health challenges. We are unable to accept anyone with a primary diagnosis of dementia.
As long as we can be providing adequate support without the need for extra nursing.
Referrals go to our referrals department and then potential resident’s needs are assessed to check if we can best support them. Our fees are £1,200 per week and funding needs to be procured before moving in.
As we are a care home we do provide longer-term care to the point when someone’s needs might require nursing or other specialist care.
All of our food is prepared by our chef and can be tailored to any needs or preferences.
Unfortunately, pets are not permitted within the service.
There is WIFI, and individuals can access laptops with staff support.
Iris Hayer House is a non-smoking property, but there is a smoking area in the garden.