RESPONSE WINS TRIPLE GOLD IN GLOBAL STANDARD
We’ve done it again. Response have struck Gold for the third year in a row after an assessment carried out by Investors in People (IIP). Benchmarked against 10,000 businesses in 78 different countries, the IIP Gold Award recognises exceptional standards when it comes to looking after staff, supporting their progress and acclaiming positive working practices.
Our CEO John McLaughlin, said ‘without doubt, the most important asset that we have as an organisation is our outstanding workforce. Our staff are amazing and dedicated to delivering life-changing support for people who live with mental health illness. We want to make sure we’re giving our colleagues the support and development they deserve and the IIP Gold Award is a great endorsement that we’re doing that well’.
The Investors In People report noted that ‘Response is a values driven organisation that despite having experienced growth way beyond that of its competitors since its last IIP Assessment, continues to have an open, supportive and nurturing culture. People still view Response as a family and they remain passionate and committed to providing service users with the best possible service’.
With over 360 service users and residents across a range of housing options, Response has continued to adapt and grow to accommodate the increased demand for mental health services. ‘One in four people will be affected by a mental health issue during their lifetime” says McLaughlin. “It’s our mission to provide safe, innovative and appropriate services for people living with mental health illness. Within the organisation, and at all levels, we see people who are really dedicated to that mission” he adds.
Gemma Jewell, Head of HR at Response, commented that “we’re determined to be the best employer possible. With over 190 employees, we’ve worked hard to continually deliver new ways of supporting and developing opportunities for our colleagues” she says. “In the last year alone, nearly 70% of our vacancies have been filled by existing staff moving up into more senior and better paid roles” she adds.