Response has been providing first class care for over 20 years to adults with mental health problems and has established a strong reputation as a provider of the highest quality support to people in their own home in Oxfordshire.
Our holistic approach to home care recognises the individuality of each person and care programmes are designed to put the person in control and fit in with their preferred lifestyle. Our packages are fully personalised and give flexibility to individuals who may control their individual budgets.
Whether you are seeking a more active lifestyle / companionship or the most professional 24 hour personal care possible for you or a close friend or relative Responses highly trained support workers are here to help.
Domiciliary Care: Excellence as Standard
Response is registered with the Care Quality Commission and has a Two Star GOOD rating. All our members of staff participate in our training programmes specifically designed around the needs of clients.
This commitment to a highly trained professional workforce ensures that you will never be disappointed with the care that you receive from Response. To ensure that we meet all your expectations regular service reviews will be held with you and any family or friends that you would like to include.
Domiciliary Care: Our Specialist Expertise
Response understands the challenges of supporting someone with complex mental health needs. We also understand that with our specialist support and commitment to a recovery ethos, clients can remain active and fully supported in their own homes irrespective of their level of need or dependency.
Our Services include:
Personal Care
Assisting with getting up, washing and dressing
Grooming
Getting ready for bed
Having a bath / shower
Managing continence
Assistance with Stoma / Catheter care
Administrating medication
Laundry / ironing
Practical / Social Care
Companionship and help with structuring activities
Light household duties
Shopping
Liaising with other health care professionals
Visiting dentists / opticians / hairdressers
Collecting prescriptions
Accompanying to social activities
Collecting pension´s benefits
Paying bills
How to Fund
If you, or a relative, need help to remain at home you may be entitled to financial support either from the local council or benefits agency. Unlike care in hospital care at home is not free but if there is only a little money available the council may be able to pay for the service.
Contact the County Council Access Team and they will carry out an initial needs assessment. If you are eligible then you will receive a personal budget which could be administered in the form of a direct payment. A care broker will then be arranged for you to help source the best possible care package to deliver your desired outcomes. This could mean a service delivered by a provider such as Response. Services from Response can also be funded privately with prices on request.
The Next Step
If you were allocated time for domiciliary care then you can choose which agency to use. Should you choose our agency as a provider then, after contacting the agency, you would be visited by the manager to discuss your needs and your requirements.
This may include the times you want/need support, how we provide the support, what information we provide including the service user pack and how we monitor the service we provide.
We would also do a risk assessment to ensure that all parties involved in the provision of care are kept safe. Response looks forward to meeting you and delivering your individual requirements.
Contact Us Today
If you have any questions about Response, or would like to discuss your own domiciliary care needs, please contact:
rachel.greenough@response.org.uk or telephone 01865 397943
mary.parslow@response.org.uk or telephone 01865 397960
Click on the links to download our Domiciliary Care Leaflet and our Domiciliary Care Statement in .pdf format.